Delivery
Delivery Options Overview
At Fresh Packer, we treat every plant like a treasure, ensuring it reaches you in the healthiest and happiest condition. Our team carefully handpicks each plant, wraps it with eco-friendly packaging, and secures it for its journey to your home. We partner with trusted delivery services to minimize transit time and provide real-time tracking so you can follow your green friend’s adventure. Whether it’s a delicate fern or a sturdy succulent, we deliver with love, care, and a promise—your plant will arrive ready to thrive in its new home.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
At Fresh Packer, we stand by the quality of our plants. While we do not offer refunds, we provide a free exchange for any plant that arrives dead or severely damaged, provided it’s reported within 7 days of delivery. Please refer to our detailed Refund Policy for more information on eligibility, the exchange process, and terms. Your satisfaction is our priority, and we’re here to help your garden thrive!
FAQs
Delivery times vary depending on your location and the availability of the plants. Typically, orders are delivered within 5-7 business days. You’ll receive a tracking link once your order is shipped so you can follow its journey!
Yes! We deliver plants and gardening products across India. No matter where you are, we’ll bring a little piece of nature to your doorstep.
We take extra care to ensure your plants arrive in perfect condition. Each plant is handpicked, securely potted, and wrapped with eco-friendly packaging to protect it during transit.
We stand by the quality of our plants. If your plant arrives dead or severely damaged, contact us within 7 days of delivery with photos of the plant and packaging. We’ll happily arrange a free exchange. Please refer to our Refund Policy for more details.
We’re here to help! Reach out to our customer support team at support@freshpacker.com or call us at +91-8859447772. We’re always happy to assist you.